A real concierge at reception — a person, not a bot. Available 24/7. Restaurants, excursions, tickets, transfers, even a babysitter — one call away. No extra fees above cost.
We know every restaurant in Arcadia and central Odessa. We'll tell you where the food is best, where it's quieter, where you get the view, and where to take your partner for a perfect dinner.
Examples: terrace table booking, birthday cake order, table "by the window with a sea view".
We buy tickets to the Odessa Opera, concerts, cinemas. When needed — VIP boxes, the best seats in the stalls, tables at jazz bars.
Examples: opera "La Traviata", film premiere at Multiplex, concert at the Green Theatre.
Private guides, catacombs walks, "Old Odessa" tours, routes for children. We tailor everything to your group and interests.
Examples: private guide for 4 hours, bike tour of the centre, Odessa film studios tour.
We meet you at the airport, take you back, arrange a car at any time. Vetted drivers, fixed rates, no surprises.
Examples: meet-and-greet with sign, business-class car for the evening, child seat in car.
A car for a day, a week, or your entire stay. Delivered straight to the hotel — no queues at airport rental companies.
Examples: economy car for a day, crossover for a week, convertible for the weekend.
A sea trip, a party on the water, a birthday on a yacht. From a small boat for a group to a full yacht with skipper and catering.
Examples: motorboat for 2 hours, yacht with sunset dinner, corporate event on the water.
Vetted nannies with references. Ukrainian, English, Russian. We can take your child for a few hours while you're at dinner, or for the whole day.
Examples: nanny for 3 hours in the evening, full day with a walk, English-speaking.
Personal interpreter for a meeting, assistant for the day, secretary for calls. For those here on business or needing support.
Examples: interpreter for a business meeting, assistant for the day, consecutive interpreting at a conference.
A bouquet on arrival, champagne with strawberries in the room, birthday cake, a personal gift. We arrange everything to be a surprise.
Examples: 101 roses on check-in, cake with a personal inscription, champagne + strawberries.
Didn't find what you need? Just ask. In 5 years of operation we've seen almost everything. If it's doable — we'll make it happen.
Examples: helicopter tour, photographer hire, laptop repair, doctor to your room.
We don't have doormen in tailcoats, but we have people who remember your name. No marble lobby — but warm towels in the room before check-in. We don't compete with five-star hotels on infrastructure. We simply make you feel at home, only better.
No forms, checklists or support centres in other countries. Just tell us what you need — and we'll arrange it.
Telegram, WhatsApp, phone or just come to the front desk. Describe what you need — details, time, preferences.
Within 15–30 minutes we'll come back with options and prices. Agree on the details, you choose — we confirm.
Everything is arranged. Pay on site — by card or cash. No prepayments, no unnecessary questions.
Leave your number — our concierge will call to discuss the details before your arrival. We prepare everything from A to Z.
Thank you! We'll be in touch shortly.
