Privacy Policy
General Provisions
This Privacy Policy governs the collection, storage, use and protection of personal data provided when using the website sundayrooms.com and when booking rooms at Sunday Rooms hotel (hereinafter — the “Hotel”).
Sunday Rooms acts as a data controller in accordance with the Law of Ukraine “On Protection of Personal Data” No. 2297-VI dated 01.06.2010 and the EU General Data Protection Regulation (GDPR).
By using our website or making a booking, you agree to the terms of this Policy.
What Personal Data We Collect
When making a booking, we collect:
- First and last name
- Date of birth (for guest registration purposes)
- Phone number and email address
- Passport or other identity document details (required by Ukrainian law for guest registration)
- Check-in and check-out dates
- Payment method
When you visit our website, we automatically collect:
- IP address
- Browser and device information
- Pages visited and time spent on the site
- Cookie-based information
Purposes and Legal Basis for Processing
Your personal data is processed for the following purposes:
- Processing and confirming bookings
- Guest registration in compliance with Ukrainian law
- Sending booking confirmations, reminders and related information
- Resolving disputes and handling complaints
- Improving service quality and website performance
- Sending marketing communications (with your separate explicit consent only)
Data Storage and Security
Personal data is stored no longer than necessary to achieve the stated purposes or until the expiry of legally required retention periods.
We apply technical and organisational measures to protect your data from unauthorised access, alteration, disclosure or destruction.
Your Rights
Under applicable law, you have the right to:
- Access your personal data
- Correct inaccurate or outdated information
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to the processing of your data
- Receive your data in a machine-readable format (right to portability)
- Withdraw consent to data processing at any time
- Lodge a complaint with the relevant data protection supervisory authority
To exercise any of these rights, please contact us at: hello@sundayrooms.com
Cookies
Our website uses cookies to ensure proper operation, analyse traffic and improve the user experience. Cookies are small text files stored in your browser.
You can disable cookies in your browser settings or delete them at any time. Please note that disabling cookies may affect the functionality of the website.
Disclosure to Third Parties
We do not sell or transfer your personal data to third parties, except in the following cases:
- Payment processors — solely for processing payments on online bookings
- Government authorities — in cases required by Ukrainian law
- Booking platforms (Booking.com, etc.) — where a reservation was made through them
All third parties who receive data are required to maintain confidentiality and security standards no lower than those set out in this Policy.
Changes to This Policy
We reserve the right to amend this Privacy Policy. The current version is always available on this page. We will notify you of any significant changes on the website or by email.
Contact Us
For questions regarding personal data processing and protection, please contact:
Sunday Rooms
16A/4 Kamanina Street, Odesa, Ukraine
Email: hello@sundayrooms.com
Last updated: May 2025